Jack weighs in
“As I’ve said before, we did the right thing for the public company business at the time, but the wrong thing for the internet and society.”
“But if we had focused more on tools for the people using the service rather than tools for us, and moved much faster towards absolute transparency, we probably wouldn’t be in this situation of needing a fresh reset (which I am supportive of). Again, I own all of this and our actions, and all I can do is work to make it right.”
…
“I do believe absolute transparency builds trust.”