Loading ...AUSTRALIA – ‘Yelling out for help’: the atrocious conditions inside Australia’s aged care homes
Residents confined to their rooms, buzzers ignored and staff completely overwhelmed. Desperate staff speak up about what happened as Omicron swept through
“I showed up to one shift and there was just one carer per 45 residents and they only managed to find one relief staff member,” she says.
“It was awful. The manager told me I had to work the floor doing caring and feeding, even though I’ve never been trained in all the things that carers are taught how to do. Then the residents are just asking us constantly, ‘When can I go out?’, ‘When can I leave my room?’, ‘When can I see my family?’. They are just devastated.”
Jess says she has seen people still in bed at 1pm because they need two staff members to help them out or into a wheelchair – but there are no staff free.”