I placed an order for long term storable wheat about 6 weeks ago. I found out today that my order was cancelled. I double cheked the prices – 3X!!!

You have received a message from the Amazon Seller – E…

Order ID: 112-2…

Count Product Name and ASIN
1 product image Augason Farms Hard White Wheat Emergency Food Storage 26 Pound Pail (2 pack)
ASIN: B07B6B75V6
Thank you for shopping with us. Amazon seller  has encountered an unexpected problem with completing your order.

Message from seller E…:

Hello, We’re sincerely sorry to hear you haven’t received your package! We looked into this for you with FedEx and it seems your package does not show movement.
We reached out to [FedEx/our local freight company] and they reported to have been unable to locate your package.
Please note that shippers and carriers alike are working as hard as they can but have been bending in demand for online shopping.
We cannot express how sorry we are—this is unfortunately the current reality for US carrier reliability. We have since have filed a lost/stolen claim with them and have processed a full refund for your order.
Please allow 3-5 days for the funds to appear back in your account. Again, we sincerely apologize for this inconvenience. this is definitely not the service we want you to have even in the midst of a pandemic.
We do hope you can give us a second chance by reordering with us in the future, be assured we’ll do more than our best! We are here and happy to help should we be of any further assistance.
Kind regards,